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Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin

WHAT IS KNOWLEDGE BASE

Knowledge base WordPress plugin helps you build customer
self-service helpdesk in minutes. Create resource of helpful
articles and answer popular customer question. Our customers use
knowledge base as customer support centers, extensive FAQs,
products or service documentations, internal company
documentations, wiki and much more.

KNOWLEDGE BASE PLUGIN FEATURES

  • Drag & Drop Knowledge Base Posts and Categories
    Reorder
    Easily reorder knowledge base posts and
    categories.
  • Customs SlugsSet custom knowledge base article and
    category slugs.
  • BreadcrumbsDisplay breadcrumbs on category and
    single pages.
  • Article File Attachments
  • Gutenberg Block Ready
  • Live Search

    • PlaceholderSet search field placeholder.
    • Hide ButtonOption to hide search submit
      button.
    • PlacementSelect where you want search displayed
      (main page, category page, single page).
    • Disable Live SearchOption to disable live search
      results.
  • Main Knowledge Base Page

    • ColumnsDisplay categories in 2, 3, or 4
      columns.
    • Category StyleDisplay knowledge base categories as
      boxes or lists.
    • SidebarDisplay horizontal sidebar.
    • Page ContentDisplay additional content on main
      page.
    • Reorder LayoutDrag & drop order search,
      knowledge base content, page content and sidebar on the page.
    • Category CountDisplay article count in category
      link.
    • View All LinkDisplay “View All” link for each
      knowledge base category.
    • View All CountDisplay knowledge base article count
      in “View All” link.
    • Category IconsDisplay knowledge base category
      icons and set unique icon for each category, chose from 200
      icons.
    • Category Font SizeSet category title font
      size.
  • Single Page

    • MetaDisplay / hide article updated date, category
      and tags meta info.
    • CommentsEnable comments on single page. This
      feature requires theme support!.
  • Voting

    • Public or Member Only VotingEasily set who can
      post a vote on your site from the plugin´s settings page.
    • Disable Dislike Button
    • Set Vote IconsSet like and dislike icons.
    • Reset VotesReset votes for a single knowledge base
      article or all articles.
  • Widgets

    • ArticlesDisplay list of articles, order by date,
      title and filter by tag or category.
    • CategoriesDisplay list of knowledge base
      categories
  • Article List ShortcodeDisplay list of articles,
    order by date, title and filter by tag or category. Easy to use
    shortcode generator.
  • Set Category Link Color
  • Set Article Link Color
  • Responsive DesignFully responsive design and
    optimized for small screen device such as iPhone, iPad.
  • DocumentedAll our product come bundled with step
    by step documentation covering installation and setup.
  • Translation ReadyAll our products are translation
    ready using Poedit tool with instructions in bundled
    documentation.
  • Set Link Color Using Color Picker
  • Regular Product UpdatesKnowledge Base Plugin is
    kept up to date with the latest WordPress versions

CHANGELOG

Version 4.2.0 – Dec 9, 2019

  • Added opening attchemnts in new window
  • Added help page
  • Updated theme download URL
  • Updated ACF
  • Separated base CSS to enqueue only for KB theme
  • Fixed categories and tags not showing in Guttenberg
  • Fixed table of contents title

Version 4.1.0 – Mar 17, 2019

  • Added categories shortcode
  • Added help page
  • Updated plugin options
  • Updated complimentary theme
  • Removed main page setup in options
  • Fixed date ordered content bug
  • Minor styling improvements

Version 4.0.0 – Feb 24, 2019

  • Added Gutenberg blocks for search, knowledgebase content and
    widget area
  • Added file attachments option to articles
  • Added Gutenberg block support for knowledgebase articles
  • Added main knowledgebase shortcode
  • Added search field shortcode
  • Added widget area shortcode
  • Replaced icon font with SVG icons
  • Added icons, now over 900 icons available
  • Rewritten plugin options
  • Updated theme
  • Minor bug fixes

Version 3.2.0 – May 8, 2018

  • Duplicated entries in related articles fixed
  • Added addon link in options
  • Autocomplete JS conflict fixed
  • Updated theme

Version 3.1.0 – Dec 7, 2017

  • Added icons
  • Added support for sidebar addon

Version 3.0.0 – Nov 30, 2017

  • Added article table of contents
  • Added styled ordered list option
  • Added live search to search widget
  • Added option to override templates from plugin
  • Added complimentary WP theme
  • Updated design
  • Options panel updated
  • Replaced icon set
  • Removed post format support

Version 2.5.0 – Nov 1, 2017

  • Added category description
  • Added revisions
  • Updated breadcrumbs path

Version 2.4.0 – Mar 21, 2017

  • Category with child subcategory now display articles assigned
    to parent category
  • Updated Skelet options
  • Fixed get() bug
  • Fixed PHP 7 bug

Version 2.3.0 – Feb 15, 2017

  • Added order by likes in shorcode
  • Added order by likes in widget
  • Updated body tags
  • Fixed CSS bugs

Version 2.2.3 – Sep 3, 2016

  • Fixed CSS bug
  • Fixed shortcode posts per page

Version 2.2.0 – Jun 21, 2016

  • Added 200 icons
  • Added breadcrumb text option
  • Added alphabetical order option
  • Added body CSS classes
  • Added page conditional tags
  • Added PHP 5.2 validation
  • Rewritten search to improve theme compatibility

Version 2.1.5 – Apr 19, 2016

  • Fixed custom permalink bug
  • Fixed assets path bug
  • Fixed reorder bug

Version 2.1.0 – Jan 30, 2016

  • Added option for meta info display under page content
  • Added and improved styling options
  • Fixed minor styling bugs

Version 2.0.0 – Jan 20, 2016

  • Added box layout option for main page
  • Added category icon option
  • Added drag & drop reorder for main page layout
  • Added main page content sidebar
  • Added option to display page content for main page
  • Added article list shortcode with shortcode generator
  • Added knowledge base category widget
  • Added options to articles widget
  • Added “View All” category links on main page
  • Added opttion to hide search button
  • Updated vote button tooltip
  • Fixed settings page URL bug

Version 1.5.0 – Dec 10, 2015

  • Added option to display categories in live search results
  • Added reset all votes option
  • Added votes columns to all KB posts page
  • Votes button restyled
  • Added option to select vote icon
  • Added option to select page template that KB plugin uses
  • Plugin code rewritten and refactored
  • Options settings rewritten

Version 1.4.0 – Apr 8, 2015

  • Breadcrumbs option added
  • Oembed support added
  • Options page update

Version 1.3.0 – Jan 21, 2015

  • Live search added
  • More options to display search
  • Search placeholder option

Version 1.2.1 – Aug 28, 2014

  • Fixed blank page bug
  • pregetposts filter update
  • Fixed conflict with Groups plugin

Version 1.2.0 – Jul 17, 2014

  • Added option to display knowledge base category count
  • Replaced templateredirect hook with templateinclude
  • Fixed font icon bug
  • Fixed admin reorder bug
  • Fixed localisation bug
  • Fixed stripping of p tag on single page

Version 1.1.2 – Jan 31, 2014

  • Fixed category page bug
  • Fixed search bug

Version 1.1.0 – Nov 14, 2013

  • Added pretty permalinks
  • Minor bug fixes

Version 1.0.0 – Oct 7, 2013

  • Initial release

Contextual sidebar addon

Contextual sidebar addon for our best selling WordPress
Knowledge Base plugin. Allowing customers to access all knowledge
base articles anywhere on the site without reloading the page. We
have also added Contact form 7 integration. . The addon is a
separate purchase!










































































































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Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin

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